Classes taken: Apparel Design and construction, Machine Knitting, Textile Fabrication and Surface Embellishment, Digital Patternmaking (Optitex), Digital Prints (Kaledo), Laser cutting, Adobe Suite, etc.

Skills: Digital print design, screenprinting, embroidery, surface embellishment, fabric manipulation, fabric dyeing, CAD design, clothing design and construction

Work Experience

Kendra Scott

Assistant Store Manager- Operations Manager

January 2025- current role

-Assist store manager in day to day business operations, as well as hiring, talent development, and training
-Ensure that all store operations align with company standards, and that we have the proper tools, systems, and inventory needed to meet sales goals

-Drive sales through customer service, as well as coaching our team members to better utilize our service model, therefore contributing to KPI growth and elevating customer experience

Assistant Store Manager- Events Manager

January 2023-December 2024

-Owned and drove events business by booking parties and fundraisers with non-profits across Chicagoland. Managed all philanthropic efforts for the Old Orchard location
-Lead team in executing in-store and offsite events, as well as merchandising offsite displays and driving additional revenue
-Created unique marketing to advertise fundraisers and other exclusive events -Brought in event partners and customers through email outreach, and by building connections on the sales floor

Keyholder

March 2021-September 2021, November 2022—December 2022

-Performed opening and closing tasks, as well as maintained the back of house -Oversaw the sales floor, and zoned team members in key areas to drive KPIs -Delivered excellent customer service as well as clienteling for our location

Freelance Textile Designer

Contract with Columbia College Chicago

-developed a custom print design with multiple colorway options for Columbia College’s face masks to be given out to their students

Founder of #Columbiamakesmasks

Project started March 2020 and ended July 2020

-Started in March 2020 in response to the Coronavirus outbreak, we created an initiative to sew over 2000 cloth masks for healthcare workers in Illinois.

-created an instruction sheet to be sent to students along with fabric and elastic

-helped to keep student volunteers engaged and excited through social media and zoom calls

-assessed and repaired masks that did not pass the quality control check

Vera Bradley

Team Lead / Keyholder

February 2019- January 2020

-exceed sales goals and build relationships with the client through excellent customer service

-open and close the store, keep track of hourly reports and manage the selling floor
-organize the back inventory and keep the floor stocked

David’s Bridal

Alterations Specialist

March 2018- December 2018

-completed intermediate alterations on bridesmaids dresses and bridal gowns

-conducted alterations fittings with clients to ensure the proper fit

-educated the client on the alterations process and pricing expectations

Customer Service Representative

May 2017- March 2018

-scheduled appointments and organized weekly calendars

-completed final pressing and inspection of dresses before returning to the customer

-finished embellishments such as beading or lace

-demonstrated proper bustle and corset techniques to clients

-worked as a liaison between department and clients for efficient workflow